Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management. So listening is important because: Good listening allows us to demonstrate that we are paying attention to the thoughts, feelings and behaviours of the other person seeing the world through their eyes.
This is crucial to maintaining productive relationships, and sometimes the only way to establish communication. Listening is the ability to accurately receive and interpret messages in the communication process. What percentage of children are visual learners. What do demographic studies analyze. Which adjective best modifies the word technology.
Learning Theories 22 cards. For which of the following reasons do auditory learners benefit by hearing things read out loud. Why do commercials shown during a TV show provide a clue about the intended audience. More answers. Q: Why is it important to deal with client enquiries promptly and politely? Write your answer Related questions. Why is it important to deal with client enquiries promptly and politely on the salon reception?
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Why is it important to provide a client clear advice and recommendation? When selecting a mode of exercise for a client its important to consider the?
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However, face-to-face contact is still a core aspect of the service industry. First impressions are lasting. Specifically, how you respond to -- and treat -- customers from the onset determines whether they will come back and recommend you to others. For example, greeting them cordially, asking probing questions to figure out what they truly need, and responding promptly and accurately to inquiries show customers that you are dedicated to helping them.
Customer wait time should also be minimized. For example, if your clothing store has lots of traffic, employ adequate staff and train them to serve customers in a quick and satisfying manner.
Further, in the restaurant and hospitality industries, many employees rely on tips for a portion of their income. If patrons are dissatisfied because of long wait times or poor service, it negatively impacts employees' tips. Online mediums, such as email and website tools, allow customers to make requests digitally and in written format.
This is an effective way of documenting service requests and generating a paper trail for correspondences. Customers expect timely responses to such requests; therefore, they should not be disregarded or delayed simply because they are in digital format.
Some companies offer live online support that provides customers with immediate resolution to their inquiries. Email requests should be examined on a case-by-case basis and responded to accordingly.
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